When your team is on the road, the office can't run on spreadsheets and phone calls. BusinessFlow connects the field and the office.
Book a Discovery SessionFor trades and field-services businesses — electricians, plumbers, HVAC teams, builders, maintenance crews, and installers — BusinessFlow builds custom PSA systems that connect quoting, scheduling and dispatch, job management, and invoicing, so the office and field teams work from the same live information. Quotes go out faster, jobs are visible in real time, and details stop being re-keyed between a diary, a spreadsheet, a messaging app, and your accounting software. We map how your crews actually work, then build software people love to use around it — in person on the Gold Coast and online with SMEs Australia-wide.
When your team is spread across sites and the office runs on memory, phone calls, and half-updated spreadsheets, small gaps add up to lost hours, missed jobs, and slow invoicing.
We build one connected system around your quote-to-invoice process, so information is captured once — on site or in the office — and flows everywhere it's needed.
A custom PSA that holds every job in one place — customer, site, scope, schedule, parts, notes, and status — so the whole team works from the same live record instead of scattered diaries and chats. Built around your trade, not a generic template you have to bend your business to fit.
A single schedule the office and field share, so booking a job, assigning a technician, and reshuffling around a cancellation happen in one view. Crews see their run for the day; the office sees the whole board — no double-bookings, no empty slots hiding in a spreadsheet.
Build and send a quote from site, turn the accepted quote into a scheduled job, and roll the completed job straight into an invoice — no re-entering the same details three times. Connected to your accounting software so invoices go out the day work is done, not the following weekend.
Portals and web forms let customers request work and crews log photos, checks, and sign-offs from their phone, feeding straight into the system. Then AI workflow automation chases quotes, sends job reminders, and drafts follow-ups — the admin that eats your evenings, handled quietly in the background.
In a free discovery session we walk through how a job flows today — from first enquiry to quote, schedule, site work, and payment — and find where time, money, and information leak out.
We design a PSA, schedule, and field workflow around your trade and your team, with the portals, forms, and integrations you need — shaped so it's genuinely easy to use on site, not just in theory.
We build the system and connect it to your accounting software and other tools, so quotes, jobs, and invoices share one source of truth and data is entered once.
We layer in AI and automation for the repetitive admin, roll it out to your crews, and keep refining it as real jobs show what to streamline next.
Yes. Everything we build runs in any web browser and is designed to be used comfortably on a phone or tablet in the field — so technicians can check their schedule, view job details, and update status from the driveway or the roof, not just from a desk.
Yes. Crews can update job status, log hours and materials, take site photos, complete safety checks, and capture customer sign-offs from their phone — and it all flows straight back to the office in real time, so no one has to re-enter it later.
Yes. We integrate the system with the accounting software you already use, so an accepted quote and a completed job turn into an invoice without re-keying — cutting the delay between finishing work and getting paid.
Yes. Quoting, scheduling and dispatch, job tracking, and invoicing live in the one custom PSA, so an accepted quote becomes a scheduled job and then an invoice in a single connected flow, with the office and field sharing the same live view.
Yes. We build for electricians, plumbers, HVAC, builders, maintenance, and installers, and we shape every system around how your particular trade runs jobs — rather than making you adapt to off-the-shelf software that almost fits.
Because it's custom software, pricing starts from $5,000 for 1–10 users and $15,000 for 11–49, with custom pricing above that, and no per-user fees. Ongoing costs are Australian-hosted cloud hosting and monthly maintenance. The exact scope is mapped in a free discovery session — see our pricing for the full picture.
Professional Services Automation — job management, scheduling, timesheets, quoting, invoicing, and resource planning.
Learn more →Quoting and invoicing are where revenue slows down. BusinessFlow automates both and connects them to the work in between.
Learn more →Connect the office and the field so jobs run smoothly.
Read article →Book a discovery session and we'll map where custom systems and AI fit your business.